Privacy Policy

This policy describes what we do with personal information we collect from you and the ways in which we may collect that information.

For the purpose of the General Data Protection Regulations (GDPR 2018) the data controller is Nursing & Caring Direct Unit 3C, The Sidings Office Park Lisburn BT28 3AJ

Who are we?

Nursing & Caring Direct was established in 1995 and is recognised as one of the leading domiciliary care providers offering a range of quality services. We work in partnership with Commissioning Trusts and Private sector Service Users and specialise in supplying staff to domiciliary care, Hospitals, Residential Units, Care Homes and Learning & Physical Disability Resource Centres within Trusts throughout Northern Ireland.

Should you have any enquiries about our use of your personal data you should address them to the Compliance Department on 028 9260 5991 or email Compliance@nursingandcaringdirectni.com or address them to Nursing & Caring Direct Unit 3C, The Sidings Office Park Lisburn BT28 3AJ

Use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site By using the Site, you consent to such use, storage and processing of your information in accordance with the Privacy Policy, and the use of cookies in line with our Cookie Policy.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

How we collect Information

We may collect information from you through your use of our website, when you request information from us or engage our services.

By using any of our services including our website and by providing us with any personal information, you are consenting to the use of your personal information as set out in this policy. Please do not send us any personal information if you do not want your personal information to be used in this way.

What we use your personal information for

  • To provide and improve this website.
  • To provide and improve our services to you and to our clients including handling personal information of others on behalf of our clients.
  • To provide you with the information and services that you request from us.
  • To provide you with information about other services that are similar to those that you have already enquired about.
  • To provide you with information about services we feel may interest you. If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data (the registration form).
  • To compile anonymous statistics, for example, website usage statistics.
  • To market our services.
  • To manage our relationship with you.
  • To fulfil our legal obligations.
  • For other legitimate business purposes.

Protection of your information

We apply the highest standard of security when it comes to hosting and protecting information.

We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described in this policy or with your prior permission.

Where we store your Personal Data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Legal Requirements

While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting the Compliance Department

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The Act gives you the right to access information held about you free of charge.  Your right of access can be exercised in accordance with the Act.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office UK via their website at https://ico.org.uk/concerns/.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Compliance Department on 028 9260 5991 or email Compliance@nursingandcaringdirectni.com or post to Nursing & Caring Direct Unit 3C, The Sidings Office Park Lisburn BT28 3AJ